Customer care & policies
Age Restriction / 18+ Policy
Adults 18+ Only. Age eligibility applies to website use, enquiries and purchases.
Last updated: 8 September 2026
Minimum age
This website and its adult intimate lifestyle products are intended only for people aged 18 or over, or the higher legal age required in their location. If you do not meet that requirement, do not use the store, submit personal information or place an order.
Purchasing and receiving products
By placing an order, you confirm that you meet the applicable age requirement and may lawfully purchase and receive the product at its destination. Do not purchase on behalf of a minor or provide false age or identity information.
Eligibility checks
We may refuse or cancel an order if age eligibility or lawful delivery cannot be established. Any necessary verification must be proportionate and handled through an appropriate process. Do not send identity documents in an unsolicited email; contact customer service for instructions if verification is requested.
Privacy and concerns about minors
We do not intend to collect personal information from minors. If you believe a minor has used the store or supplied personal information, contact customer service so that we can investigate. See the Privacy Policy for information handling and requests.
Product restrictions
Meeting the age requirement does not override local restrictions on a product. Customers must comply with applicable destination rules. We may refuse an order that cannot lawfully be supplied.
